Our story

E-Commerce Experts Dedicated To Your Growth

MerchantRescue was born from a simple observation: too many merchants lose their Google Shopping account for lack of expert support. We are here to change that.

Our mission

Why MerchantRescue exists

In 2022, we witnessed a wave of Google Merchant Center suspensions hitting hundreds of European merchants. Most of them tried to handle the situation alone, failed repeatedly and extended their suspension week after week.

Drawing on our combined expertise in Google Shopping, e-commerce compliance, and European digital law, we built a systematic 60-point control process across 7 dimensions — the only audit that connects directly to your Merchant Center API to compare your account configuration against your live site, verify prices through your actual checkout, and scan your product images with OCR.

Today we have reinstated more than 200 accounts across 5 languages with a 92% success rate. Our mission remains unchanged: get European merchants back on Google Shopping, quickly and sustainably.

200+
Accounts reinstated
92%
Success rate
14j
Average timeline
5
Languages supported
Our expertise

Four areas of mastery

A rare combination of technical, legal and commercial skills in the service of your reinstatement.

Google Shopping Expert

60+ compliance verifications across 7 dimensions: identity, legal policies, product feed quality, price parity across the full funnel, misleading claims detection, country-specific legal requirements, and technical signals. We verify prices through your actual cart — not just the product page.

CSS Partner

Certified Google Comparison Shopping Services partner. We integrate your account into our CSS network to maximise your visibility post-reinstatement.

Merchant API Integration

Direct Merchant Center API access: we pull your return policy configuration, shipping services, feed currency, and business profile — then cross-check against your live site. Discrepancies between your GMC account and your website are the #1 cause of Misrepresentation. No competitor finds them without API access.

DSA Legal Expertise

The Digital Services Act gives you enhanced rights against Google. We leverage every European legal lever in every appeal to maximise your chances.

Our technology

Automatic Cross-Validation

Our system connects directly to your Merchant Center API, crawls your live site, and simulates your checkout — then cross-references all three layers to detect every inconsistency before Google does.

Website
Store analysis
GMC API
Merchant Center data
Cross-Validation
Discrepancy detection

We support all platforms

Shopify, BigCommerce, WooCommerce, Magento, PrestaShop — whatever your tech stack.

Shopify
BigCommerce
WooCommerce
Magento
PrestaShop

Ready to recover your account?

Start with a free scan of your website. Our tool identifies the first issues in seconds.